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Having had a terrible time with my previous accountant, Black Diamond made it so easy to transfer my Sole Trader business over to them. They liaised with my former accountant so I didn’t have to, and I have received a fantastic, professional service ever since. No question is too silly and I always receive a friendly response. I would not hesitate in recommending Black Diamond to anyone who is looking for great customer service and a pro-active accounting advice.
Thank you for the service that Black Diamond has provided, which has been what you advertised & more. On joining, the staff took the time to explain the Umbrella Company service and have always had the time to answer my queries quickly in a friendly & uncomplicated manner at the end of a phone.
All Best Wishes for the future to Maria & staff at Black Diamond.
The organisation has been professional, courteous and expedient in their continued efforts to deliver the service that I require at all times. I would never hesitate to recommend them to prospective new engineering contractors when the opportunity arises.
I was introduced to BDU when I started contracting. Black Diamond Solution was easy to set-up and simple to operate; I was forced to use another umbrella company on one contract, but their system was overly complex to operate and I was glad to be able to use BDU on my last contract.
Very easy to contact and always a happy voice on the end of the phone. Keep it up, it’s a pleasure.
I have always had friendly, informative and professional contact with Black Diamond Umbrella.
Contact with any member of staff has always been helpful & polite. People I have dealt with always appear friendly & approachable. It's always a pleasure to deal with any member of staff, thanks & keep doing what your doing.
A great bunch of people to do business with, would recommend you without hesitation.
Very pleased with your services—hassle free and a phone call will always sort out any problems.
I like the way queries and enquiries are dealt with quickly and politely. The service is excellent, thank you.
Very good service, excellent support, very easy to live with.